

In other words, if you receive multiple determinations saying we can pay you benefits and even one that says we cannot pay you benefits, then we cannot pay you benefits. To be eligible for benefits, all determinations TWC sends you must state that we can pay you benefits for the claim period requested. You will receive separate Determinations on Payment of Unemployment Benefits for each issue on your claim, such as your reason for job separation or ongoing requirements. The Determination on Payment of Unemployment Benefits informs you if we can pay you benefits based on the single issue listed. If you believe that wages were incorrectly reported under your Social Security number, see Simple Mistake or Identity Theft for information on how to respond to potential identity theft. You may request that we correct your wages at any time during your benefit year.

It is important to correct errors because if you receive benefits based on incorrect wages or wages that aren't yours, you must repay any overpayment. Appeal instructions are on the statement and the Introduction to the Unemployment Benefits Appeal Process page. If you disagree with the new determination of your wages, you can appeal the decision. Mistakes might include:Īfter we determine your correct wages, we send you a new Statement of Wages and Potential Benefit Amounts.


Whether you have enough past wages during your base period to receive benefits – see checkboxes for “You earned enough…” or “You did not earn enough…”.We send you a new benefit statement whenever we receive additional wage information.If you worked in other states, for the federal government, or were in the military, the first benefit statement TWC mails to you will not include those wages because we have to request that information.The wages your employers reported paying you during each quarter of your base period.TWC mails you a Statement of Wages and Potential Benefit Amounts, which tells you:
